Telemedicine in the Time of COVID-19

Picture of a woman holding a coffee cup sitting on a sofa with a laptop. On top of the image "Telemedicine in the TIme of COVID-19. A web-based symposium for medical personnel. Friday September 18 8:00am to 12:00pm ET"

Conference Agenda, Recordings, and Presentation Slides

Please note: Video recordings are only available for Learning Session: Overview of Telehealth Project for Persons with HIV, Breakout Session 1, and Breakout Session 2.


Join Us in the Main Zoom Room Session/Test Audio

8:10 – 8:15 AM


Welcome – Mobeen Rathore, MD, CPE, FPIDS, FAAP, FIDSA, FACPE Professor and Director, UF CARES Department of Pediatrics, University of Florida

8:15 – 9:15 AM

Learning Session: Overview of Telehealth Project for Persons with HIV

The UF Health Telehealth program for PWH is a demonstration project funded CDC to provide healthcare to PWH via technology. The successful implementation of the project relies on the planning and implementation of various activities occurring simultaneously by several stakeholders. An overview of how telemedicine services for PWH were incorporated into an existing telehealth program and overall healthcare system will be presented in this plenary. Speakers: Reetu Grewal, MD – Medical Director of Dept. of Community Health & Family Medicine, UF College of Medicine Nipa Shah – Chair & Founder, Division of Telemedicine, UF College of Medicine

9:15 – 10:00 AM

Learning Session: Virtual Care – Closing the Gaps

Clinical, geographical, technological, and socio-economic gaps in providing virtual health care to the most vulnerable will be discussed in this session. A brief discussion of why virtual care should be for everyone but is not, as well as what we can do moving forward to correct the gaps. Speaker: J. Michael Connors, MD – Founder & CEO, Anytime Pediatrics & Anytime Telehealth, Inc.

10:00 – 10:10 AM


10:10 – 11:00 AM

Breakout Sessions (Choose One Session)

Session 1: Capacity Building: Challenges, Solutions and Lessons Learned

Several aspects required to expand an existing telehealth program to provide services to persons with HIV (PWH) will be presented in this session. Speakers will discuss activities conducted to build capacity of the entire healthcare system and all affected entities. Specifically; clinical and institutional assessment regarding reimbursement and technology acquisition; patient tech support and education; provider training and support for increased use; program promotion to increase stakeholder awareness, engagement and program utilization; and healthcare team engagement and leverage.Speakers: Kristen Morga, MS- Research Coordinator, UF Health Jacksonville Jessica Peters, BSN, RN-BC – Telemedicine Clinical Educator, UF Health Jacksonville Aleeshba Basil, BS – Research Regulatory Administrative Assistant, UF Health Jacksonville.

Session 2: Program Evaluation using Quantitative and Qualitative Methodology

The evaluation plan to include a 360 degree assessment of the telehealth program for PWH will be presented. Specifically, the approach used to create a robust evaluation performance measurement plan (EPMP) used to guide quantitative and qualitative program assessment will be discussed in this session. Results presented will include stakeholder engagement/use and satisfaction as well as measurable impacts to the healthcare system. Recommendations and strategies for improvement will also be presented. Speakers: Carmen Smotherman – Biostatistician, UF Health Jacksonville Selena Webster-Bass, MPH – Founder/CEO, Voices Institute, LLC Karam Diaby – Asst. Professor of Pharmaceutical Outcomes & Policy, Univ. of Florida Fern May Jureidini Webb, Ph.D. – Assoc. Professor & Research Director, Dept. of Community Health & Family Medicine, UF College of Medicine; Co-Director, Jacksonville Urban Health Alliance.

11:00 – 11:55 AM

Stakeholders’ Panel Discussion: Lessons Learned and Next Steps

The purpose of the Stakeholders’ Engagement Panel Discussion is to share best practices identified as part of implementing the telehealth program, lessons learned and discuss potential next steps to improve the telehealth program for PWH. Panel Facilitator: Ross Jones, MD, MPH, FAAFP – Medical Director, Total Care Clinic Group Panelists: Dr. Daniela Chiriboga, MD: Assistant Professor & Infectious Disease Physician at UF CARES Ms. Kerrie Peacock-Preston, MCMS, PA-C: Physician Assistant, Telehealth Team at Florida Department of Health in Duval County Ms. Dawna Cornelissen, MSW: Care Coordinator at Florida Department of Health in Nassau County Mr. Myke Kyger, Telemedicine Consumer

11:55 – 12:00 PM

Closing Remarks

Closing Remarks – Ana Alvarez. MD Associate Professor and Director of Education and Community Engagement, UF CARES